Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Sign UpExplore our available course intakes, designed to fit your schedule with flexible start dates. Whether you're studying online or in-class, each session is structured to provide a clear learning pathway.