Apply the basic principles of effective supervision to a library environment. Topics include planning, recruitment, selection, training, motivation, delegation and time management.
Learn MoreDiscuss financial management concepts and strategies as they relate to libraries, with a focus on budgets, financial statements, library funding and strategic planning. Learn to use basic financial information to set goals and objectives. Prerequisites: OL376 Intro to Libraries. Computer Software Requirements: Microsoft Excel
Learn MoreInvestigate the skills and techniques needed to effectively manage and control active records in various formats. Examine file plan development, typical filing systems, storage systems and equipment, and file maintenance procedures. It is recommended students complete OL384 Records and Information Management prior to registering in this course, however OL384 is not a requirement for students in the Office Admin - Health program.
Learn MoreExamine vital client service skills including program planning, outreach, public relations, marketing, and partnerships. Prerequisite OL 383.
Learn MoreFocus on reference services and resources used to answer information queries from library customers. Compare and evaluate traditional and emerging reference resources and apply online search skills to effectively answer typical customer queries. Prerequisite: OL414 Reference Processes
Learn MoreExplore fundamental principles of professional accountability that underpin the provision of information services in libraries. Develop effective reference interviewing techniques to answer customer queries. Explore topics related to the management of information service including service standards, in person and virtual service points, policy development and strategies for continuing professional development of staff. Prerequisite: OL383 Online Searching
Learn MoreExplore the technical service aspects of serials with emphasis on ordering, tracking and cataloguing. Evaluate the impact of technology on serial collections. Prerequisite: OL981 Resource Description and Access I
Learn MoreFocus on the acquisition of monographs. Develop skills in searching, ordering, receiving, collection development, the book trade and automated acquisitions functions. Prerequisite: OL376 Intro to Libraries and the Information Industry
Learn MoreExamine form and choice of entry according to RDA cataloguing guidelines, cataloguing applications of the World Wide Web, and sources of cataloguing copy in an automated environment. Learn to critically appraise public access catalogues. Recognize the changes in MARC coding resulting from RDA cataloguing guidelines. Prerequisite: OL981 Resource Description and Access I
Learn MoreStudy the principles of classification. Learn to use the Dewey Decimal Classification scheme and Library of Congress Classification scheme. Explore issues related to the process of classifying library materials. Prerequisite: OL981 Resource Description and Access I
Learn MoreExamine socioeconomic factors that can influence library interactions. Identify and apply practical strategies to escalated situations and explain the features of an effective and appropriate response.
Learn MoreEngage with a variety of Indigenous perspectives, challenges, and opportunities and how they relate to the work done by Library Information Technicians in a range of fields, including public, academic, and special libraries. Examine how past and ongoing realities of settler-colonialism impact library services for Indigenous Peoples.
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