A basic study is undertaken of the principles, issues, trends, and legislative requirements affecting recruitment and selection. Human Resources professionals need an understanding of how recruitment and selection fits into the broader organizational structure, processes, and goals of an organization and how this function is related to the other functions of Human Resources management. Students will acquire the knowledge and skills needed to successfully identify human resource requirements and attract and retain an effective workforce for an organization. The changing legal environment and the impact of laws on recruitment and selection are an important component of this course.
Learn MoreIn this course students will explore the retirement communities industry and structure, including the roles of government, health care systems, professional associations and facility staff in the operationalization of facilities. Topics will include current issues and challenges, patient rights and advocacy, duty of care, funding frameworks and management of risk.
Learn MoreBenefits and their administration in business are examined, including such topics as the Canada Pension Plan, Workers' Compensation, government health plans, and pension programs. Life, accident and health insurance, other than that, which is provided by the government, are studied. This course also covers contractual benefits such as rest periods, vacations and sick leaves and volunteer benefits such as social, recreational and cultural activities and counselling. Additional topics include costing, program design, E.A.P.'s and special programs such as retirement planning and fitness projects.
Learn MoreThe purpose of the Training and Development course is to provide students with an understanding of both the role of training and development in human resources management, and the procedures associated with the training and development function. The course will include the four key elements of the training and development function: needs analysis procedures, program design and development, facilitation and program administration, and evaluation. Students will be introduced to the psychology of the learning process on which training and development is based and will gain an understanding of the design, implementation, and evaluation of training programs within organizations. Topics to be covered include adult learning theory, establishing learning objectives, the role of the training and development practitioner, needs analysis procedures, training and non-training solution strategies, effective facilitation, strategies for transferring the learning back to the work environment, and evaluation methods. This course includes mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.
Learn MoreAs money is the lifeblood of most business activities, this course is designed to allow the student to identify and explore the factors that are relevant to financial decision making and budgeting. The course focuses on the learner’s ability to use a variety of standard problem solving tools of financial management and standard budgeting formats in both the private and not for profit sectors of the business. As most of the students will work in Canada, special emphasis will be placed on a well-developed Canadian financial infrastructure, funding and health care system. This course contains mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.
Learn MoreTeams have the fundamental building blocks of organizational structure. The skills and abilities needed to lead a team-based organization are examined. Leading in a team environment requires competencies, tools and techniques that focus on group dynamics rather than solely on individual performance. Learn how to mobilize participation, build consensus and enable individuals to maximize their team's ability to achieve results.
Learn MoreThis course introduces the student to consumer-based services marketing and sales as applied to the Long Term Care and Retirement Communities industry. Students will define marketing and demonstrate an understanding of consumer behavior, market segmentation, the marketing mix, application to the marketing plan, and the principles of selling.
Learn MoreIn this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.
Learn MoreAccountability and transparency are key in today's society. Students develop realistic marketing and communication skills to inspire the general public. In addition, students gain an understanding of the budgetary obligations and financial plans of an organization to establish trust in the brand they represent. Students learn the importance of running a not-for-profit like a business and the critical role of marketing, public relations and financial management in the world of fundraising.
Learn MoreStudents gain an overview of the principles, ethics and practices of professional fundraising and a systemic examination of the thinking and preparation that is required before an organization can engage in successful fundraising. Students examine the evolution of fundraising in North America, the role the voluntary sector plays in today's society and the changing nature of the position of the fundraising professional. They also analyze the needs of an organization and apply fundraising approaches that best suit the organization's needs.
Learn MoreThis is an introductory course to federal income tax in a Canadian setting. Students will gain an understanding of the underlying objectives and principles of income taxation. Topics include employment income, business income, income from property, investment income and capital gains. Personal tax returns for individuals will be completed both manually and using a tax preparation software program.It is recommended that students have knowledge of accounting prior to taking this course (OL090 Accounting Basics I and OL091 Accounting Basics II) Computer Software Requirements: Microsoft Excel NOTE: This course is not for MAC users. Please note the tax software used is only available in a Windows PC version at this time.
Learn MoreSuccessful Long Term Care and Retirement Homes require financial resources, (investment, capital, cash), physical resources (buildings, equipment) and human resources (people). The human resources framework involves obtaining and retaining competent employees. Managers require knowledge of competitive wage scales, pay equity, and benefit packages. Positive employee relations can be achieved through job satisfaction, conflict resolution and compliance with collective agreements and the Human Rights Code. Administrators/General Managers must meet the challenge of the increasing number and complexity of government regulations and the diversity of the workforce.
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