Office Administration - General Program at Confederation College

Program Intakes

0233 - Office Administration - General

Fall, Winter, Spring

Up to 3 years

Online Self-Paced

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Curriculum

Semester 1

OL 054 Computer Keyboarding Skills I

In this course, students learn keyboarding techniques using various methods. Keyboarding speed and accuracy are emphasized. Proofreading and editing documents is covered. Research about repetitive stress injury (RSI) and proper ergonomics is included. The student should be able to achieve a minimum speed of 25 net words per minute (nwpm) with 5 or fewer errors with frequent practice. Computer Software Requirements: SAM Software (included with textbook)
OL 343 Communications I

Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students develop stronger grammar and business writing skills to become effective business communicators. Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments.
OL 370 Word Core

Learn to use MS Word 2019 or 365 for Windows, a word processing package that is convenient, efficient, and widely adopted for business and personal use. Learn to create, edit, format and print documents. Use paragraph, page, and character formatting commands. Create multiple page documents with table, and desktop publishing with MS Word. Computer Software Requirements: Desktop version of MS Word 2016, 2019 and 365 are supported. Online Word does not include all features taught and assessed. MAC OSX users are not supported.
OL 612 Business Math

This course provides a review of basic arithmetic and algebra as well as providing students with mathematical tools and concepts needed for other college courses and in future employment. This course is to prepare students for later courses in Marketing, Business, Financial Planning, Accounting, Purchasing and Insurance.
OL 700 Introduction to Computers 1

This course will familiarize students with the digital world by exploring the hardware and software of their computer system. Students will learn to use the most common functions of the Windows operating system including File Explorer for file management, utility programs, various web browsers for social media while observing and identifying security and privacy concerns and issues. Students will learn to build properly formatted documents using Microsoft Word and spreadsheets including correctly functioning formulas using Microsoft Excel and create commanding presentations with Microsoft PowerPoint while using the cloud to store and access their files. Computer Software Requirements: Windows and Microsoft Office 2016, 2019 or 365. MAC users will not be supported in this course.
OL 702 Excel - Core

Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data. Computer Software Requirements: Microsoft Excel version 2016, 2019, 2021 or 365. MAC users are not supported in this course.
OL 826 Outlook

Students will learn how to communicate with each other, manage their time and work more efficiently using Microsoft Office Outlook 365. Proper email etiquette for sending and receiving electronic mail, organizational methods for storing mail, mailboxes, address books, contact lists, tasks and journals are among the topics covered. Computer Software Requirements: Microsoft Outlook 365.

Semester 2

OL 011 Access Core

Microsoft Access is a computerized database that allows you to manipulate, link, chart, query and report your data to customize the information you need. You will learn to use Microsoft Access to create databases, view, format, manage and modify data tables and fields. You will learn to create forms, queries, reports and explore data relationships using its pull-down menus, toolbars and dialog boxes. Microsoft certified courseware publication is used to present the software features in a well-illustrated graphic format to prepare students to complete the appropriate Microsoft Certification exam #77-730 for students who wish to write the MOS (Microsoft Office Certification). Students can identify Access Skills to potential employers by successfully completing the course capstone project to earn a skills badge. Computer Software Requirements: MS Access version 2019/ or 365. Access running on a Mac is not supported.
OL 090 Accounting Basics I

This course introduces the student to how accounting information is used by, and meets the needs of both internal and external users through effective and efficient communication as well as what accounting information is required by a business concern to reflect clearly the operating results of the enterprise over its operating life. Throughout the course, students will be introduced to generally accepted accounting principles,the interpretation and preparation of financial statements and how this information is recorded in the various business records.
OL 120 Office Technology and Procedures

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management. This course includes mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.
OL 335 Organizational Business Communications

Provides an overview of important communication concepts and skills required in business. Topics covered include: writing clear reports and documentation, making effective presentations, and fostering interpersonal skills. Computer Software Requirements: The ability to record and post an video message is a small activity requirement.
OL 704 MS Power Point

Learn to use MS PowerPoint for Windows using its pull-down menus, toolbars and dialogue boxes. PowerPoint as a presentation program allows you to create colourful graphics and text slides along with reports for your projects. Prerequisite: Intro to Computers or familiarity with Windows operating system. Computer Software Requirements: Microsoft Office version 2019 or 365 which includes PowerPoint, Excel and Word. MAC users are not supported in this course.
OL 843 History of Indigenous Canadian Relations

In this course, a decolonized view is implemented to examine the stages of relationship with Indigenous peoples in Canada from contact to the present day by centering Indigenous perspectives, worldviews, and experiences. Periods of cooperation and negotiation during the fur trade and treaty-making era, the impact of colonial policies, collective perspectives, and governmental role in the relational process are considered. An understanding of the ongoing effects of colonization and the restorative efforts of Indigenous peoples to reclaim their rights, sovereignty, and cultural heritage will be examined.
OL 976 Customer Service & Ethics

You will focus on topics pertaining to customer service and the achievement of equity in various social and work settings, including, but not limited to, race, gender, ethnicity and social orientations. This course will enable you to identify possible strategies for empowerment in the workplace.

Fees

Cost Details for Year 1

International Students

Academic Fees

Total Tuition Fees: $14,835.00
College Service Fee: $677.00
Health Fee: $681.00

Total Academic Fees: $16,193.00

Ancillary Fees

Municipal Levy: $75.00
Student Fees: $300.00
Recovery Fee: $750.00

Total Ancillary Fees: $1,125.00

Domestic Students

Academic Fees

Total Tuition Fees: $2,688.00
College Service Fee: $677.00
Health Fee: $280.00

Total Academic Fees: $3,645.00

Program Overview

As an Office Administration professional, you’ll play a key role in maintaining well-organized workplaces. If you have strong organizational skills, an interest in technology, and the ability to adapt quickly, this career might be perfect for you.

In today’s evolving workplace, office assistants need excellent communication, human relations, and tech skills. The Office Administration — General program is designed to provide you with:

Hands-on training with business applications like word processing, spreadsheets, presentations, and databases.
Core skills in keyboarding, bookkeeping, and business communication.
The chance to develop problem-solving, teamwork, and interpersonal abilities.

This program equips you with the transferable skills and practical experience necessary for entry-level roles in various office settings.

Learning Outcomes

Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
Schedule and coordinate tasks, within specific deadlines and according to set priorities.
Receive, process and distribute communications in the workplace to assist the flow of information.
Operate and provide support related to the use of office equipment and technologies.
Locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations.
Record basic financial information using established document formats, procedures and accounting software.
Produce routine business documents using available technologies and established standards and formats.
Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
Compile resources as well as services to prepare summary reports.
Select and use information technologies to support communication with internal and external stakeholders.
Assist in the organization and coordination of meetings and travel arrangements.

Employment Opportunity

Graduates are prepared for entry-level roles, including:

Office Assistant
Administrative Assistant
Clerical Support Staff
Data Entry Operator
File Clerk
Receptionist
Microcomputer Operator

Potential employers include:

Private businesses
Educational institutions
Government agencies
Medical facilities
Insurance companies
Law firms
Financial institutions
Accounting firms

Explore careers, wages, job postings, and employment trends in this field: click to explore careers.

Admission Requirements

For Domestic Students

To be eligible for this program, applicants must meet one of the following criteria:

Ontario Secondary School Diploma (OSSD) or equivalent, with courses from the College (C), University (U), University/College (U/C), or Open (O) preparation levels, including Grade 12 English (C/U).
Successful completion of the Mature Student Assessment.
Successful completion of the General Education Development (GED) test.
Appropriate credits from the Academic and Career Entrance (ACE) program.

Recommended Course:

Grade 11 College Preparation Mathematics

If you do not meet the above admission requirements, we encourage you to explore the following pathways:

College Access Program
General Arts and Science Certificate or Diploma programs
Academic and Career Entrance (ACE) program

Graduates from these programs may be eligible to apply for programs in the Business, Hospitality & Tourism, or Media Arts streams.

For International Students

Note: This program is not currently available to international students.

Office Administration - General

Program Intakes

0233 - Office Administration - General

Curriculum

Semester 1

Semester 2

Cost Details for Year 1

International Students

Academic Fees

Ancillary Fees

Domestic Students

Academic Fees

Program Overview

Top Highlights

Learning Outcomes

Employment Opportunity

Admission Requirements

For Domestic Students

For International Students