In this course students will explore the retirement communities industry and structure, including the roles of government, health care systems, professional associations and facility staff in the operationalization of facilities. Topics will include current issues and challenges, patient rights and advocacy, duty of care, funding frameworks and management of risk.
In this course, students will explore the many facets of financial management that department managers and administrators are required to know to responsibly and effectively manage a retirement community facility, with an awareness of how the financial decisions that are made impact the operations of the facility and experiences of the residents. Topics will include basic accounting principles, income statements, balance sheets and general ledgers. You will have the opportunity to review and analyze financial statements and practice building and modifying budgets to meet operational needs. This course contains mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.
In this course, students will apply a variety of marketing, promotional and sales skills to the retirement community industry. This will include the exploration and development of in-house promotional strategies that improve revenue generation, identifying gaps and opportunities for new retirement facility development, creation of sales and marketing plans appropriate to the retirement community sector, and ensuring that sales and marketing tactics used are ethical and aligned to the retirement homes regulatory authority standards.
Successful Long Term Care and Retirement Homes require financial resources, (investment, capital, cash), physical resources (buildings, equipment) and human resources (people). The human resources framework involves obtaining and retaining competent employees. Managers require knowledge of competitive wage scales, pay equity, and benefit packages. Positive employee relations can be achieved through job satisfaction, conflict resolution and compliance with collective agreements and the Human Rights Code. Administrators/General Managers must meet the challenge of the increasing number and complexity of government regulations and the diversity of the workforce.
In this course, students will examine the physiological, psychological, social and spiritual changes that affect aging adults, with the aim to prepare individuals working in retirement community facilities to support the provision of ethical, responsible care that enables residents to live well. Topics will include the caregiving landscape in Canada, and physiological and psychological changes, both typical and atypical, that affect aging adults, including common health problems and cognitive illnesses. Additional topics will include spirituality, mental health, life planning, changing requirements for physical activity, and wellness and health promotion measures.
In this course, students will explore the resident centred care model and how it can be operationalized in Canadian retirement communities to effectively support residents and their well being. Topics include an examination of the various care roles that support residents such as nurses and personal support workers, infection control policies and procedures, best practices in nursing documentation and medication management, techniques for provision of compassionate and appropriate end of life care, and the elements of resident care that enable the creation of a safe, age-friendly retirement community that enhances the quality of life for residents.
This course will cover what is needed to manage a Food Services Department in a retirement or LTC home. We will begin with the systems approach, followed by food production, assembly distribution and service where you will learn about the four scopes of service. Next, we will introduce the regulations, acts and standards followed by food safety and sanitation. As you proceed through the course, you will see that all the weekly topics intersect with one another. Once introduced, you will notice that each topic is used frequently. You will learn about the food services manager and the role that they play in everything in the department. This includes the nutrition requirements in the elderly lifecycle, therapeutic, cultural/religious special needs, and menu planning.
Due to the aging population and the commitment from the Ministry of Health and Long-Term Care to provide long term care beds in Ontario, there is an increasing demand for qualified administrators and general managers. This program targets the skills necessary for administrators working in this sector and provides students with an understanding of the long-term care industry. This program is offered ideally to those candidates with an academic background or managerial experience in a related health or business discipline. The competency-based curriculum will prepare you for a challenging, dynamic management career in a recognized sector. Please review the Courses, Admissions Requirements and Getting Started tabs for more information on this program.
Learn how to begin your educational journey by visiting our Getting Started page.
This program is offered ideally to those candidates with an academic background or managerial experience in a related health or business discipline. The competency-based curriculum will prepare you for a challenging, dynamic management career in a recognized sector.
19 years of age or older or
Ontario Secondary School Diploma (or equivalent) with courses from the College (C), University (U), University/College (U/C), or Open (O) preparation levels
with Grade 12 English (E/C/U) Level.
or successful completion of the Mature Student Assessment.
or successful completion of the General Education Development Test (GED).
or appropriate credits from the Academic and Career Entrance (ACE) program - LBS level 5 Communications and LBS level 4 Mathematics.
Complete the Application for Admission to Part-time Program
NOTE: This program is not currently available for international students.