Discover the foundation pieces for successful engagement of volunteer resources. Developing a good planning process, based on recruitment/involvement models and current research on volunteering, will lead to better success when engaging volunteers. Learn to build an organizational culture where the staff-volunteer team will ultimately work together to accomplish the mission/goals of the organization. This course applies the new National Occupational Standards for Managers of Volunteer Resources developed by the Human Resources Council of Canada in partnership with the Canadian Association of Volunteer Resource Managers.
In order to properly engage volunteers and manage a productive volunteer program you must recognize the process in which it operates. This course overlaps the Volunteer Engagement Cycle with the National Occupational Standards for managers of Volunteer Resources (HR Council for the Non-profit Sector). Learn how to apply the activity within the process of the cycle, analyse your demographics, and evaluate the impact on your volunteers and on the overall volunteer program. Volunteer Managers and great Volunteer Programs don’t just happen; they are very strategically and methodically planned out. Discover the impact of your reputation on recruitment, and explore strategies for every facet of the volunteer cycle including pre-recruitment planning, supervision, performance evaluations, recognition, and risk management. Prerequisite: OL062 Volunteer Management: Foundations
This course focuses on the administrative tasks and processes involved in volunteer management. This course will help you understand the support system behind volunteer engagement, whether it be the use and application of software programs; the development of policies & procedures; creating a budget; resolving conflict or creating your own filing system/templates of forms. We will explore these, along with the role that associations (local, provincial and national) play in supporting your continued path of professional development. Pre-requisite: OL062 Volunteer Management: Foundations
In this capstone course, you will put the theory of previous courses into practice by completing a project focused on volunteer engagement. For current Managers of Volunteers the project will focus on a direct application to their current work. Non-Managers can chose a project or research topic that benefits another organization which engages volunteers. Pre-requisites: OL062 Volunteer Management Foundations, OL080 Spectrum of Engagement and OL089 Administration.
Volunteers represent an important resource for many companies and organizations. This certificate focuses on the specialized skill set of managing volunteers as opposed to employees. It offers a resume-enhancing advantage to those on a management career path in organizations with volunteer involvement, providing the latest in volunteer management and administration practices. The certificate was developed based on the standards and practices set out by the Human Resources Council of Canada and the Canadian Association of Volunteer Resources Managers (CAVR). Each course references the National Occupational Standards for Managers of Volunteer Resources
This certificate focuses on the specific management, research, and planning tools to develop and engage a spectrum of volunteer types, including those in specific roles, age groups and levels of responsibility or commitment. You will be coached to proactively manage each cycle of the volunteer engagement, from the recruitment process to the training, development, and engagement cycles to the disengagement process. Delivered online, this certificate will allow you to interact with participants from other organizations as you hone your skills as an effective manager of volunteers.
Please review the Courses, Admissions Requirements and Getting Started tabs for more information on this program.
This program focuses on the specialized skill set of managing volunteers as opposed to employees. It offers a resume-enhancing advantage to those on a management career path in organizations with volunteer involvement, providing the latest in volunteer management and administration practices.
19 years of age or older or
Ontario Secondary School Diploma (or equivalent) with courses from the College (C), University (U), University/College (U/C), or Open (O) preparation levels
with Grade 12 English (E/C/U) Level.
or successful completion of the Mature Student Assessment.
or successful completion of the General Education Development Test (GED).
or appropriate credits from the Academic and Career Entrance (ACE) program - LBS level 5 Communications and LBS level 4 Mathematics.
Complete the Application for Admission to Part-time Program
NOTE: This program is not currently available for international students.