This course focuses on several important person-to-person relationship-building strategies that contribute to success in professional selling to the business-to-business (B2B) marketplace. Students will learn the fundamentals of relationship selling, the importance of prospecting for new clients, preparations for a sales call, and make strategic and ethical decisions to develop business. Students will learn the critical steps in the professional selling process and have the opportunity to demonstrate the completion of each stage of the selling process through varied techniques. This course includes mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements. Students must have access to a video camera or web cam to complete a oral/visual presentation; Recommended – Knowledge/experience in Marketing field
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The following textbooks are required for this course. Make sure you've acquired these materials before your course starts.
If any textbook appears to be missing or if you run into issues obtaining a textbook, please consult the complete textbook list or contact Online Learning immediately.
By: Ingram, T. N., LaForge, R. W., Avila, R. A., Schwepker, C. H., Williams, M., R., & Shannahan, K. L.
Publisher: Nelson
Edition: 3rd Canadian Ed.
ISBN: 9781774747179 (etext); ISBN:9780176916015 (print)
Instructions: Course textbook(s) are available through the Durham College Bookstore (subject to available stock) https://durham.bookware3000.ca/CourseSearch/?course[]=CL,202542,00000,SALE3280,10212&
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You must be 19 years of age or older to register for an OntarioLearn course. Students 18 years of age or less must possess an Ontario Secondary School Diploma or equivalent to register.
Exams and/or assignments are used in online courses to support learning. They are completed online within the course. The number of assignments and exams will vary by course.
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Most start January, May, and September and run for 14 weeks. Many courses also start at the beginning of the month. Find start dates for upcoming courses.
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Many courses have been approved for equivalency towards Confederation College program courses. Review the equivalency list on our website to find more information.