This course is designed to provide students with the an introduction to the sales process and is intended to help students to develop their selling, communication, and negotiation skills in order to be successful in a sales career. Topics presented include: the steps in the selling process, ethical issues in selling, the importance of the sales function, and integrating technology in the sales process. Students also learn how to develop negotiation skills, establish successful customer relationships, develop winning communication skills in a variety of presentation situations. This course is highly interactive and each student will be expected to fully participate online. Each student will be required to prepare and deliver a sales presentation as a part of this course.
Sign UpExplore our available course intakes, designed to fit your schedule with flexible start dates. Whether you're studying online or in-class, each session is structured to provide a clear learning pathway.
The following textbooks are required for this course. Make sure you've acquired these materials before your course starts.
If any textbook appears to be missing or if you run into issues obtaining a textbook, please consult the complete textbook list or contact Online Learning immediately.
By: Futrell, Agnihotri, Krush, Rourke & Valvasori
Publisher: McGraw-Hill Ryerson 2023
Edition: 8th Canadian Edition
ISBN: ISBN-13: 978-1-26-486234-4 - ISBN-10:1-26-486234-2
Instructions: Only etext is available.
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You must be 19 years of age or older to register for an OntarioLearn course. Students 18 years of age or less must possess an Ontario Secondary School Diploma or equivalent to register.
Exams and/or assignments are used in online courses to support learning. They are completed online within the course. The number of assignments and exams will vary by course.
Certificates are not granted for taking individual courses. A copy of an official transcript can show course completion.
Most start January, May, and September and run for 14 weeks. Many courses also start at the beginning of the month. Find start dates for upcoming courses.
Review our textbook website to find textbook and purchasing information.
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Many courses have been approved for equivalency towards Confederation College program courses. Review the equivalency list on our website to find more information.